Customer Ratings

These ratings are gathered by Yahoo. They are a voluntary response and not everyone responds to Yahoo's Questionnaire. We have no control over their content. We are going to list the rating comments here as they come in to us from Yahoo, including any negative comments, so that you get a true picture of the quality of service that we are striving to achieve.

If there has been a problem with an order we will provide the follow up that was provided to the customer in order to rectify the problem.

Order: 10882
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body:

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Order: 10689
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This is by far one of the best places to order pond suppies from. When I can not shop there personally I always find just what I need on line.

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Order: 10655
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Received high quality plants, better than expected, was pleasantly surprised, but extremely happy with order, witll order again soon

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Order: 10641
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I am happy with this first time purchase. The plants were delivered timely and they are healthy.

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Order: 10545
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The Watergardenshop offers a great selection of water lilies and marginal plants at very competitive prices. Shipment and delivery was very fast. The plants arrived in excellent condition and were very securely packed. I have been a customer of the watergardenshop for years and they have never failed to delivery outstanding plants and service.

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Order: 10293
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I ordered water garden floating plants online. The web site was easy to use and my order was shipped within a day. The plant arrived in excellent condition and the plants are currently flourishing in my water garden in the back yard. This was my 3rd order with the Water Garden Shop online and I have been happy with the results. I will continue to use them for all my water garden purchases.

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Order: 10040
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This was my second year to to buy from thewatergardenshop.com. I found them to be fast in delivery,fair in price and I seem to even get extra ones. I will buy from them again. Very pleased.

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Order: 10027
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The plants I ordered arrived in excellent condition. The price was very reasonable. Shipping was very fast. The selection was good. I have been using The Water Garden Shop (Hughes) for years and they have never disappointed me.

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Order: 9971
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body:

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Order: 9873
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I ordered 5 water hyacinth plants. They were shipped quickly, and received in excellent condition. They even included an extra plant which was a pleasant surprise. I will use them for all my water plant needs.

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Order: 9849
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Not the first time I've ordered from you and sure won't be the last. Nice healthy water plants.

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Order: 9828
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The plants were pretty good, and the prices were pretty fair. I just wish there had been more than the 1 shipping option so that I could get them overnight if I wanted (paying the appropriate fee) to avoid them being improperly handled by the shipping company or avoid cold weather exposure. Also, some of the plants didn't have a quantity listed (frogbit and horsegrass), but I was happy with them when they arrived. Overall, I was quite happy with the plants and the company.

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Order: 9809
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This was one of the best transaction ever for me. The lights looks great in my fountain. Super fast shipping was another plus for me. I needed the item ASAP, and this seller deliver. I will approve any sale by this seller. GGGGGGGGRRREAT !!!

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Order: 9801
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Website was ease to navigate and use. The information provided was helpful. Prices were very good. My order was shipped promptly and delivered quickly. The plants arrived in excellent condition and were of good quality. Highly recommended.

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Order: 9660
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body:

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Order: 9653
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Shipped and arrived much faster than I had hoped, all plants survived the trip.

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Order: 9587
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Everything about my experience was excellent. The plants shipped much quicker than expected and everything arrived in great shape. I was so impressed that I placed a second order 2 weeks later.

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Order: 9575
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Good prices and selection- everything arrived promptly and healthy.

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Order: 9521
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Repeat customer 3 years now. Would never dream of getting my tropicals from anywhere else! A great products great prices!!!!

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Order: 9509
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have shopped on-line at many times for aquatic plants and this site is by far the best. The quality of the plants are excellent and the shipping is quick. I would certainly shop here again.

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Order: 9492
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very Pleased. Order was filled promptly and the plants that I ordered were perfect. They were fresh, healthy, and have already started putting out new growth. Will order again when I need water garden plants or supplies.

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Order: 9484
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body:

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Order: 9465
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I was pleasantly surprised how healthy and in great condition my plants were when they arrived!!!! This was my first purchase from Hughes Water Garden. I'm sure that it will not be my last!!

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Order: 9422
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The water lilies I ordered were healthy and alive when they arrived. The shipping could not have been faster. Another fantastic experience with this company.

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Order: 9401
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very healthy plants

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Order: 9333
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The plants arrived in perfect condition - beautiful, healthy specimens!

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Order: 9321
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This is the 3rd year I have ordered from Hughes Water Gardens and I am always pleased with the quality and pricing of the plants and good communication on my order status. I'll be ordering again next year! Thanks ~the Wedels

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Order: 9290
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: I would say after working with other sites and now see that they have some sales that are half the price and the product rocks. Was vary nice looking and in good health. I will be doing more business with them down the road and I will point others to the website as well. Vary happy with the order.... Thanks Hughes Water Gardens..... Shane H.

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Order: 9175
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent plants, healthy and bountiful.

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Order: 9131
Rating: OK
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: A little disapointed in the quality of the plants. I was expected more than thin blades with a little root on them. It will be interesting to see if they live after being planted.

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Order: 9105
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body:

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Order: 9084
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body:

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Order: 9075
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I am once again very pleased with Hughes water gardens! Delivery was very fast and they send a generous amount of plants. This is the 2nd year I have ordered from Hughes, and I plan to continue being a customer. Ive recomended them to family and friends.

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Order: 9065
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: Very pleased with not only the health of the plants but the portions given. Will definately use them again!

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Order: 9063
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 9055
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 9039
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This E-merchant still delivering the goods!

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Order: 9017
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have purchased water plants from Hughes Gardens for year a few years now and they never dissapoint me.

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Order: 9013
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 9011
Rating: Good
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: I was disappointed with my pond plants this year. They arrived yellow and shriveled. I dont think they are going to surive. Other years they arrived green and lush and I was very pleased. Cindi T

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Order: 8928
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I will shop here again. I placed an order for the same items with another seller 2 weeks ago, paid far more plus twice the shipping cost. The quality of the items I received (much faster shipping) from Hughes Water Gardens was far superior as well. I heartily recommend them to anyone seeking the items they offer. Sincerely Philip

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Order: 8919
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: my shipment arrived in a timely matter and the items were in EXCELLENT condition. I will definately use them in the future!!!!

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Order: 8913
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Awful
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have bought from Hughes before, and have always been pleased by the quality and price and variety of their stock. Plants come via Postal Delivery, which worked well this time but is very high risk, giving a loss rate near fifty percent over the years, for me.

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Order: 8854
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Quick service with obvious concern for providing the customer very high quality service both in product and shipping.

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Order: 8851
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: I Bought my plants from Hughes because they had the best prices I was surprised when my plants got here within four days of my order being placed and the plants were all large and healthy and looking as fresh as if i had just gotten them at the local garden store and i live in Florida. They seem to be doing well in my pond Hughes have the best prices online and they seem to do their best to please I will be buying more plants from them.

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Order: 8805
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: Beautiful plants, very generous on portions....Fast shipping. Thank you.

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Order: 8804
Rating: Good
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: hughes web site was every helpful and easy to use.

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Order: 8801
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good


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Order: 8798
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8794
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8766
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8726
Rating: Good
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: Fast service, no minimum order, and reasonable shipping for my tiny order. I would definitely order again from them.

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Order: 8717
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: ALWAYS RECEIVE GREAT PLANTS PROMPTLY! HAVE ORDERED FROM SEVERAL TIMES AND WILL CONTINUE TO ORDER FROM HUGHES EVERY TIME I NEED QUALITY PLANTS!!!!!!! GREAT SELLER!

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Order: 8714
Rating: Good
Price Rating: OK
Shipping Options Rating: Bad
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: Quality of plants seems good so far. Prices on some a bit high. Response and shipping were quick and packaging was done well. Over all a satisfactory experience.

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Order: 8705
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Hughes goes above and beyond. I will be ordering more products from them in the near future. Exceptional service.

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Order: 8692
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The water lilies were in stock and shipped promptly. Each already has two leaves on the surface of the water!

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Order: 8653
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I ORDERED FLOATING WATER PLANTS. I DIDNT RECEIVE ME ORDER AT FIRST. I CALLED HUGHES AND THE NEXT DAY SHIPPED MY ORDER. MY PLANTS CAME IN AND THEY WERE IN EXCELLENT SHAPE.

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Order: 8649
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very good buying experience. I found this merchant through an internet search. I e-mailed a question before I ordered that was answered completely and quickly. I easily placed my order. The item was received promptly and in great condition. I would order from them again.

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Order: 8643
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This was my second year puchasing from Hughes Water Gardens, and as far as I am concerened, I need not look for another water plant supply shop to purchase water gardening products. Great selection, generousity with quantities and plants arrive in great condidtion due to their speed in shipping.

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Order: 8630
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8620
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: great selection fast delivery, the plant is thriving. thanks alot

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Order: 8599
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good

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Order: 8597
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I continue to receive excellent service from this merchant.

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Order: 8583
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


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Order: 8569
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have bought from them many times and never have been disappointed/ they have nice-sized plants, wrapped very well, all my plants have thrived.

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Order: 8548
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: My order arrived quickly and is already growing. I have no complaints and that says it all!

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Order: 8547
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great prices and fast shipping. I have purchased from them before and will continue to do so!!

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Order: 8545
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Fantastic company to work with. Ive been ordering from them for several years now. The quality of their aquatic plants has always been excellent and their customer service is among the best in the business. I highly recommend that you give them a try.

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Order: 8532
Rating: Bad
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: OK
Customer Service Rating: OK
Body: So as compared to last year when I ordered from Hughes, I have to say I will now not order from here again. The quantities were so small less then half of the identical thing last year. It took everything for me not to box up the stuff and send it right back, I would have but I know the plants would not have made it. About the only thing that was consistant with previous orders was the 60 count pond tabs, and even those went up in price from 9.99 to 12.99. Raising prices and reducing quantity is a sure fire way to lose repeat business, because they just did. I guess they will have to keep selling wholesale to places like Lowes to further their business and even when I see the water plants at Lowes its bad business because they are all dead or dying and they have Hughes Water Gardens all over the packaging of poor quality plants. Good Luck!

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Order: 8524
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: I was very pleased to find a store willing to ship oxygenators to Wisconsin before Memorial Day. The weather here has been wonderful, and having oxygenators in the pond in late April/early May means I can put the fish out much earlier. If I had to buy them locally, I would still be waiting. Thanks!

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Order: 8522
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


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Order: 8492
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I am most impressed with the quality of plants I received. I have ordered online from other garden suppliers and the plants that have come have been so small that it takes two years before they look like anything. The plants that were sent to me full size and are thriving! The shipping was also excellent. I ordered on a Sunday and received it on Thursday. This was a top notch experience.

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Order: 8481
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Pond plants were delivered quickly and in great shape. I have had good results with this company for 3-4 years.

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Order: 8412
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: Easy ordering, price a bit high for bare root stock to my way of thinking but otherwise fair. Shipped promptly and arrived in very good condition. I have no complaints. I recommend them highly.

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Order: 8393
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Shipping took 3 days rather than 2.

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Order: 8383
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: They are really the best for ease of purchase and no one beats them in the category of fast delivery. I will use them for all of my water garden needs.

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Order: 8380
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: Items were in great condition upon arrival.

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Order: 8375
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Ive ordered from them twice and had a good experience both times.

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Order: 8325
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8304
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: Items were received very fast, packaged very well and the plants look nice and healthy. First time Ive ever purchased plants on-line, will definitely order from them again.

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Order: 8301
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8298
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very good customer service. We will purchase all our water plants from this company!! Barbara

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Order: 8291 Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Item were delivered promptly and were in good condition. Will shop this merchant again.

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Order: 8284
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: Best prices on the net - bar none. Fastest shipping on the net to boot - makes ordering from these folks a no brainer. The next time I need plants, the water garden shop it is!

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Order: 8275
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I had accidently ordered my purchase twice. They picked up on the potential error and called me to confirm (vs just billing me and sending two...) Top notch customer service!!

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Order: 8274
Rating: Excellent
Price Rating: Not Rated
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8258
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I got my order the next day!! Great service, great price. Couldnt have been easier. Thanks for asking. Tell the watergarden shop to keep up the good work.

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Order: 8247
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Prior to purchasing from the Water Garden Shop I read the reviews and was very pleased to find that all of the customers who had ordered were very pleased with their experience...this had a very high impact on my decision to place my order. I found the website very easy to navigate and very informative. I first emailed a question about the plants I wanted related to my zone and the plant fertilizer. The answers came very quickly and my question was answered thorougly. I placed my order, my plants arrive when promised, and they were in perfect condition ...my shopping experience was great! I hope my review helps others who are wondering should I or shouldnt I order? I will definitely do business with the watergardenshop again...as soon as Spring arrives...I cant wait!

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Order: 8241
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Hightly recomended. The pond liner is the best deal you can find. Great shipping rate. Will do business with this seller again. Very professional.

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Order: 8239
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good

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Order: 8233
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8220
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Fast, efficient service, what more could you ask for!

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Order: 8217
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great service and merchandise. Will use this merchant again in the future.

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Order: 8210
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8201
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8190
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: What a great buying experience I had with this company. Their merchandise is first rate!

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Order: 8159
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: ordered replacement filters for pond filter. website made it easy to find part needed and was easy to order. received emails advising of status. will use company again

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Order: 8155
Rating: Good
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: A description of the approximate size of plants would be helpful. Otherwise, a great transaction!

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Order: 8150
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 8146
Rating: Awful
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Awful
Ease Of Purchase Rating: OK
Customer Service Rating: Bad
Body: I placed an order weeks ago. Last week I emailed them to ask where my order was. They did respond that they were not shipping during the holiday week. But this week I still see nothing that my order has been shipped. I am very frustrated as I was really looking forward to my new plants.

*The plants were not going to ship in time to arrive before the weekend with the shortened holiday week. We felt it was best to delay the order until the following week to insure the plants arrived in the best possible condition. As an apology, we offered to include some additional plants at no charge.

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Order: 8116
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The water plants Ive purchased from TheWaterGardenShop (Hughes) have always been of the best quality, and promptly delivered. Never any problems. I highly recommend this vendor, and continue to make it my first and only destination for water garden purchases.

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Order: 8111
Rating: Good
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Bad
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: I was pleased with the floating plants that I ordered from the Water Garden Shop, and received more than I ordered which was a nice plus, but it took ten days from my purchase date to the day that I received them which I though was as little long. It would have been helpful if I was told when I placed my order them that they would not be shipped promptly.

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Order: 8103
Rating: Good
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Awful
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The box should have said live plants on it somewhere , because the idiots from UPS need to know whats in the package , half of the plants were dead

*Sometimes the plants (especially floating plants) experience temperature extremes while in transit. We apologized for the condition of the plants and offered to resend the order at no additional charge.

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Order: 8079
Rating: Good
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: This order took a bit longer than usual, but the wait was worth it. The plants they sent were in great shape and bigger specimens than usual. I will continue to order from tis place.

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Order: 8075
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Not Rated
Body: Overall, a nice shopping experience with a good selection of pond plants.

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Order: 8070
Rating: OK
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: OK
Customer Service Rating: Good
Body: They shipped the plants and they made it but on the cattails they made the cutting too small and they died as a result when cutting cattails there should be no less then 2 to 3 eyes on the rhyzome or a 4 inch single root insted they cut up the rhyzome into 3 pices and that killd the plant the other 2 plants are doing Fine

*We offered to issue a credit or replace the plants the customer felt were too small.

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Order: 8064
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: i am very happy with water garden. i have ordered from them for three seasons and was always happy with my plants and service.

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Order: 8057
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Easy to navigate, well illustrated web site. Low prices. Quality plants. Fast shipping. What more can I say? My several purchasing experiences with the Water Garden Shop (Hughes) have been entirely positive, and I will continue to choose them for all my water garden plants.

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Order: 8052
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I had a very good experience with this merchant. Fast & easy thats the best way to do it.

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Order: 8050
Rating: Good
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Bad
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: Great Price, small lillies but economical...Awesome hornwort, and good hyacinth, big quantities! Delivery took a bout a week longer then expected but came in great condition, I was only 1 business day away so the plants were happy! Thanks again, will order soon!

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Order: 8027
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: My water garden is on a city wide public tour every June, so its important to me to have good quality plants. Ive found that thewatergardenshop is the very best value for my water garden dollar. I order from them every year and the plants are big, healthy, well packaged, and arrive in excellant shape. Ive ordered plants from many other companies, NONE are as good as thewatergardenshop. I tell the hundreds of new pond builders that troop through my yard every June to buy their plants from thewatergardenshop, I even give them the web address.

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Order: 8026
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: They have a great selection of water plants. I was very pleased with my shopping experience. They even included more plants than the number I ordered at no additional charge, which was a nice surprise.

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Order: 7995
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: For the second year in a row, I have purchased numerous pond plants from the watergardenshop. Both times the plants arrived fast, in good shape. The plants are very high quality!

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Order: 7988
Rating: Good
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: Order arrived quickly, was well packaged and plants/prodicts have been consistently very good.

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Order: 7959
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Not only do they have some of the best prices and selection, but when we placed our order this year we asked to be notified when a plant that was not in stock would be available. They sent it to us for free with our order!! Their service has always been top notch and we have recommended them to all our friends with water gardens. Dave & Ty Minneapolis

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Order: 7955
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Cant be beat!

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Order: 7948
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I started shopping at The Water Garden Shop about 5 years ago and have always been pleased with their plants and products. This time I needed a plant replaced and I got Customer service with a smile, This makes a good company a great company.

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Order: 7918
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have always received excellent merchandise and timely shipping from this company.

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Order: 7908
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: great!

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Order: 7896
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: This is the second season I have ordered pond plants from The Water Garden Shop and I am still a satisfied customer. All of the plants arrive in a timely fashion, in perfect condition and thrive wonderfully in our ponds! I will order from them again.

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Order: 7891
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This is still an excellent choice for watergarden supplies. I wish that they had continued to use newsprint for packing material. I thisnk it is gentler on the plants like Rush and payrapus.

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Order: 7888
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7877
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I ordered plants and snails for my ponds. Plants were not available to the state where I live (Colorado)which surprised me. The snails arrived quickly and in good condition. I have ordered from this company in the past and would not hesitate to order from them again.

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Order: 7872
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: My order arrived in excellent condition and in an appropriate time frame. I felt I got a lot for my money. The shipping cost was almost as much as my purchase, but because the plants had to be shipped in water I felt the cost was fair. I highly recommend this merchant.

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Order: 7852
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have purchased my water plants from here for several years and havent been disappointed yet.

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Order: 7848
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7847
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good

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Order: 7841
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The product and the quality are excellent. I come back to shop every time. Thank you for your service.

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Order: 7833
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Soon after I ordered the plants online, the store sent me an email with estimated shipping date and the price charged to my credit card, with a tracking number so I could chech the progress of the order.Since I was having it sent to a friens 2500 miles away, I was interested in seeing it got there on time and in good condition. My friend emailed me to let me know the item arrived on time and in very good condition.I will certainly order from this merchant again.

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Order: 7813
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Came much faster than expected,

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Order: 7806
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good

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Order: 7791
Rating: Good
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: Good website, easy to use. Order was filled promptly. Only negative is that there was no packing slip/receipt/invoice included with the shipment.

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Order: 7790
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

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Order: 7784
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7768
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The folks at the Watergardenshop were very informative and helped me with a change I wanted to make in my order. They were quick to respond to an e-mailed question, and even suggested an item that I might like better than one I had originally ordered. When I recieved my package in a couple of days, my plants were healthy and were more generous than I had expected. I dont order many things online, but I might do it more because this was such a good experience!

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Order: 7765
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: An effortless transaction. Very quick delivery and high quality plants. Extremely pleased with this merchant and will order from them again.

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Order: 7740
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I was very impressed with the quality and condition of the products that I ordered. They were exceptional. The service was very efficient. I would reorder from this company.

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Order: 7727
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good

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Order: 7695
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very pleased with transaction. Would do business with them again.

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Order: 7676
Rating: Good
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Easy transaction and they responded to my questions. Stuff is a little pricey for me but I am cheap, however their prices are reasonable compared to other places. I was obviously willing to pay for the item though. I will return if they are selling something I want and would recommend this company to friend.

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Order: 7673
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very nice product and great customer service.

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Order: 7664
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Not Rated
Delivery Rating: Excellent
Body: Very fast delivery and the lowest price I could find. Thanks!

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Order: 7624
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good

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Order: 7620
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good

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Order: 7610
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have only one complaint about The Watergarden Shop, why havent I been pointed to you before this? I ordered a wide spectrum of marginal plants last week, they arrived promptly and in fantastic condition, as if they had been packed for me by my local pond store guys that very morning. Prices at The Watergarden Shop are better than most other online stores and way better than our locally grown plants. And the reason I didnt buy these plants locally is my local shop would have charged four times as much for many of the same items! I will definitely buy there again.

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Order: 7594
Rating: Good
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: great prices, quick shipping, and excellent service- enough said.

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Order: 7581
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7569
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Body: Delivery quicker than promised. Kept customer advised from moment of purchase.

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Order: 7563
Rating: Excellent
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7553
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7545
Rating: Good
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7469
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7447
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Body: Im very happy with my first WaterGarden purchase! They came packed very well,product was in EXCELLENT condition & the delivery was FAST!! Im So HAPPY with them!! Thank YOU WATERGARDEN!! Sincerely, Donald&Zerlene

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Order: 7443
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7438
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7412
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This Merchant has exceeded all of my expectations. Thank You.

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Order: 7408
Rating: Excellent
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: This is the third time that I have ordered water plants from The Watergarden shop. The plants came within 2 days; they were all healthy and well packaged. The order of small floating plants (i.e. water lettuce, duckweed, etc.) included a generous number of plants unlike some other vendors I have used. They came with clear instructions as to potting and care.

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Order: 7406
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7403
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have been very pleased with shopping with these people. They send strong healthy plants, the shipping is reasonable, and the order arrives within two or three days. I couldnt ask for better!

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Order: 7396
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have yet to have a bad experience with this merchant. I have made them my source for water garden supplies. Keep up the good work.

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Order: 7347
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: They answered all my questions quickly and the product came in in great shape. Thanks!!!!

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Order: 7346
Rating: Good
Price Rating: Good
Shipping Options Rating: Bad
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good

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Order: 7343
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great service, order arrived quickly, with extra plants that were in great shape. Thanks

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Order: 7341
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The pond plants purchased were of excellent quality. The cost compared to other vendors was good and delivery prompt.

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Order: 7336
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: all in all very happy with merchandise.

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Order: 7329
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: We are very pleased. The pond plants arrived on time and in perfect condition. We placed them directly into our pond and they are growing beautifully. I will purchase plants from thewatergardenshop.com again, and would recommend them to anyone.

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Order: 7322
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very prompt reply to my e-mail contact regarding a special request. Fast shipping and good packaging. I would recommend and do business with again.

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Order: 7315
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This merchant is a class operation. There was an error in my shipment where an item was missed. The merchant addressed the issue quickly, apologized for the incovenience, immediately shipped the missing item and added a couple free plants to make up for the mistake. You cant ask for more than that, because mistakes do happen. I would not hesitate to buy again or recommend The Water Garden Shop.

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Order: 7298
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The Water Garden Shop is the best source weve found for water plants with the lowest prices and very quick delivery. Their personel are very friendly and helpful.

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Order: 7277
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: I have shopped at this website many times, and Ive always found that their selection, prices, and speed of delivery has always been excellent. They have a great selection of water garden plants.

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Order: 7238
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have ordered from thewatergardenshop for several years. Products have always been top-notch, customer service is excellent and the prices are unbeatable.

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Order: 7230
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I will contnue to buy from this merchant.

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Order: 7226
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very prompt service. Freindly, willing to help customer service rep. Beautiful water plants!

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Order: 7192
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: We have ordered from this merchant for several years now, and have been extremely pleased every single time. Thanks to Hughes Water Garden Shop for the great service!

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Order: 7191
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: First class merchant First class plants Beautiful packaging Unbelievable customer service The people that run this place have their act together. I am impressed and Im positive youll be impressed. It is a well oiled machine. Everything arrived neatly packaged and in great shape but I think it would be nice to have the option of overnight shipping. The thought of plants being in a dark box for 3 to 5 days doesnt thrill me. However, I have purchased plants from them for two years in a row and they are beautiful! Dont hesitate to place an order. I am a customer for life and they get my highest referral. Thanks to all at the Water Garden Shop for a job well done!

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Order: 7170
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The best place to buy water garden plants. Ive used them for several years, and theyve never let me down once.

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Order: 7121
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I WAS VERY PLEASED WITH THE QUALITY OF THE PLANTS. THE PLANTS WERE VERY HEALTHY AND A NICE GROWTH MAKING IT EASY TO POT. THE PRICES WERE VERY REASONABLE. I WAS 100% PLEASED WITH EVERYTHING AND WOULD HIGHLY RECCOMEND YOUR COMPANY TO EVERYBODY. DUANE

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Order: 7113
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Not a better place to shop. Their service and products have no equal.

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Order: 7111
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7081
Rating: Good
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 7073
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have placed many orders with Hughes. They are the best. Service is excellent and the plants arrived in topnotch condition. Very prompt shipment. I will continue to order my water plants and etc. from this company. You cant beat them for sure. GJC

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Order: 7068
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Over the years, I have been consistently pleased by these folks. Laura

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Order: 7053
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6987
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent plants, very fast service! Very generous, sent 2 or 3 of some plants when I ordered one (all of which are doing well, despite my cats incessantly gnawing on the new leaves and even uprooting a couple of smaller ones!) Amounts were more than expected also. I managed to kill my fairy moss, it sort of putrified (my own fault, didnt expect to receive so much of it & didnt get it floating soon enough) so will be back for more of that. Cant wait to have a *real* pond in a *real* yard (just container gardening right now from a city apartment), when Ill be able to get all the water plants I want! Thanks, definitely your rave reviews are well deserved :)

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Order: 6976
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I FOUND THEIR WEBSITE EASY TO USE AND THE PRODUCT INFORMATION EASY TO UNDERSTAND. IT WAS NO TIME AND I HAD MY PRODUCT! I DEFINITELY WILL USE THEM AGAIN!

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Order: 6960
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6943
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I ordered some rain lilies for my Mom, they arrived very quickly, they were very healthy, and they were packed well.

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Order: 6919
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: OK
Customer Service Rating: OK
Body: Got my order fast! I was a tad confused when I received my order with instructions on how to plant something completely different. I figure these need to be treated the same way and nothing has died... Yet. Thank you, Frida

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Order: 6917
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Have always been very pleased with orders I placed with Hughes. Their service and promptness is excellent. I liked very much the fact that within minutes of placing an order, they acknowledge it and give me shipping details and etc. I dont have to wonder if they received my order and when to expect shipment. Hooray for Hughes. Gloria Dothan, Al.

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Order: 6905
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6899
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The plants I ordered came in excellent condition and within a few days of ordering. I will certainly order from them again. They have a large selection and the prices are great! If anyone is interested in buying pond plants I would recommend them in a heartbeat.

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Order: 6892
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6872
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This place has THE BEST customer service I have ever had on-line (or anywhere else). They have called me if there was any question or any additional information they had for me. If every on-line merchant were like this, shopping would be perfect! Even 1-2 days for delivery without more than the normal shipping cost!!! I am obviously very pleased with this merchant, their service, knowledge & delivery. I cant speak highly enough about them & my experiences with them. Thank you.

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Order: 6832
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Good prices, exceptional service. Wish they would carry more varieties of water lilies so that I could buy more from them.

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Order: 6755
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent, expedient service with l/2 of the price of the local dealer.

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Order: 6707
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have placed two orders with The Water Garden Shop and have had prompt service each time. The orders were received exactly as ordered. Robert

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Order: 6679
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Body: The watergarden shop website is full of useful information on many water garden related products. It also contains a very useful plant database which I found useful when designing my pond.

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Order: 6614
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: My plants arrived quickly, well packaged, and in good health. The instructions were helpful in planting my lilies. They sent a bit extra of the floating plants which was nice since our fish have been eating everything. Thank you very much, it was a pleasure to buy from you.

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Order: 6582
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: If you are looking for pond plants, these are the people to contact. They actually called me to make sure my order was completed correctly because of minor billing question. I havent had that sort of experience from an internet business in quite some time. They even sent me extra plants at no charge with a handwritten note thanksing me for the business. The shipping was about 30% of what the others are charging and the product? Simply Awesome! All plants were perfect 10s on a scale of 1 to 10 and the free plants were the same top quality. As I said at the beginning, if you are looking to purchase plants for your pond, THIS IS THE PLACE to order them! To the people at The WaterGarden Shop ... THANKS A MILLION for your level of customer service! You are definately on the top of my list.

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Order: 6578
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: THE EASE AND SPEED WITH WHICH THE PRODUCT WAS ORDERED AND DELIVERED WAS FANTASTIC!!!! ALTHOUGH I HAVE PURCHASED FROM OTHER SUPPLIERS, THE WATER GARDEN SHOP PRODUCTS ARE OF THE BEST QUALITY OF MERCHANDISE THAT I HAVE RECEIVED. I WILL DEFINITELY RECOMMEND THEM TO FRIENDS AND ALREADY HAVE DONE SO. IT IS TRULY A PLEASURE TO DEAL WITH THIS COMPANY.

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Order: 6549
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6534
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I will continue to make my water garden purcahses from this place.

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Order: 6464
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6439
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6370
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: All of my order was perfect!!! It could not have been better customer svc!

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Order: 6346
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The watergarden shop is the ONLY place to buy plants for your pond. They are so big and healthy you wont believe it. If you happen to have a problem with a plant they are very will to work it out. Like I said it is the only place to shop for your plants. Don Lansing, MI

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Order: 6339
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: They exceeded my expectations. I would order from them again and recommend them to others.

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Order: 6328
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: As usual, perfect. Healthy, well packaged plants that survive shipping better than any other pond plant supplier. Ive used thewatergardenshop before, Ill use them again and Ill continue to recomend them to others.

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Order: 6318
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This order was a Mothers Day gift, and I buy only the Best for my Mom! So of course I would only buy her water garden plants from TheWaterGardenStore-(Hughs). The plants are healthy, very well packed for shipping, and the selection is fabulous. Excellent quality, and value.

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Order: 6298
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6283
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: What a pleasure to deal with these folks. The plants were shipped on Wednesday and arrived at my front on Friday in excellent condition. (Take into consideration this is across the United States) The plants were healthy and looked better than any Ive encountered locally. Excellent planting instructions were included. Its been a couple of weeks since I placed them in my pond and they still look good. Ive found a new water plant dealer!!! Thanks for such a good shopping experience.

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Order: 6273
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have always been very happy with the service.

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Order: 6260
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This is my second time ordering. The plants are very healthy when they arrive. I received them in the time they said I would. I will always order from the WGS.

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Order: 6256
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This is year two of ordering from the water garden shop The service was fast and the items delivered were in excellent condition. I was very pleased.

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Order: 6254
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I received healthy growing plants very quickly. Would do business with these folks again.

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Order: 6243
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I PURCHASED A FLOOTING WATER GARDEN, PRICE A LITTLE HIGH, EVERY THING IS GREAT. THE SPEEDY SERVICE WAS GREAT.

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Order: 6220
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great shopping experience! My order was here in two days and the contents (live plants) were in fantastic shape. I later emailed the watergardenshop for some advice and they replied the same day. I will do business with the watergardenshop again.

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Order: 6202
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have shopped here before and both times it was easy and the shipment came in good shape and in a timely fashion.

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Order: 6200
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: This store is amazing. Beside being the nicest people, they are helpful, care about their products, and will make sure your water garden is a hugh success. They have great prices too...

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Order: 6146
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I have a large water garden with many Koi and I buy many plants for it every spring. I found the water garden shop (Hughes Water Gardens), last year and gambled an order. What a surprise! They have the finest packaging and shiping of any water garden plant supplier I have ever found. That is so important. The plants are of excellant quality, they arrive in perfect contition and they are fresh. Not broken, dried out and limp like many of the others. I put my plants into the pond and they start growing right away, I dont have to wait for them to recover. Since my pond is on a public tour early in the season every year, that is a great bonus. I have healthy, lush tropical and hardy plants weeks earlier. I not only order my plants from the water garden store, I recomend them to my friends and the people on the tour. And the prices are excellent.

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Order: 6123
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: If all online merchants were this good, brick-and-mortar stores would largely become extinct. Its remarkable how quickly you receive your order. Their prices, quality, and the overall integrity of their operation are all absolutely top-class.

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Order: 6087
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Got my first order & was so happy I ordered another 6 plants the same day! Large, healthy plants, super fast shipment. Excellent experience. Will be a repeat customer again. Thanks!

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Order: 6086
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I will definitely do business again, as I have in the past. Items are reasonably priced, as is shipment, and arrive quickly and in excellent condition. I appreciate the email confirmations of my orders and notification when items were shipped. Great merchant and I highly recommend!

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Order: 6040
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

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Order: 6036
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Thewatergardenshop was excellent is responding to any question about plants I had. They also sent an email to inform me that my plants had just been shipped. They arrived the next day in excellent shape.

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Order: 5997
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: These people are terrific Excellent prices, low shipping, high quality merchandise. I received my order in 2 days, and had NOT paid any extra for rush shipping! I have purchased from them on several occasions, and whole-heartedly recommend using them -- the more so as I was recently burned by ordering from another source that blasts out how they have the lowest prices, BUT does not post their shipping charges. When I finally got through to those guys, on the phone, because they arent set up for on-line ordering, I stupidly didnt ask what the shipping charge would be...their price was so attractive. It turned out their shipping essentially DOUBLED the cost of the product, and on top of that,it didnt arrive for over 2 weeks. In marked contrast, thewatergardenshop is the consumers dream on-line merchant -- REAL value from folks who are long on honesty & integrity.

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Order: 5976
Rating: Excellent
Comments: The order I placed arrived very quickly. The plants were of great quality and there were several extras added. I would highly recommend ordering from this nursery!

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Order: 5960
Rating: Excellent
Comments: Quality, price, all exceptional. Merchants like this is what makes online shopping the best way to go.

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Order: 5946
Rating: Excellent
Comments: Great store!

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Order: 5936
Rating: Excellent
Comments: SAME STORY ASTHE LAST TWO YEARS ORDERED MY NEW PLANTS ON MON AND RECEIVED THEM ON WED, YOU JUST CANT BEAT THE SERVICE OR PRODUCT, THIS YEAR HAD A FEW QUESTIONS AND E-MAILED THEM, GOT MY ANSWER THE NEXT DAY, THEY EVEN CALLED ME AT HOME TO EXPLAIN A FEW OF MY QUESTIONS, AS I STARTED A NEW POND AND LARGER WITH ONE OF THEIR LINERS-PRE CUT TO SIZE, YOU CANT BEAT THAT. THANKS AGAIN UNTIL LATER. AL & CHRISTA

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Order: 5928
Rating: Excellent
Comments: Great job guys. You are my only sorce for pond products.

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Order: 5874
Rating: Excellent
Comments: I had a very good experience with The water garden shop. My merchandise arrived much sooner than I had expected. I did contact thier customer service department through email with a question & I received a quick & curteous answer. I would definately purchase items from The water garden shop again.

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Order: 5851
Rating: Excellent
Comments: The plants are beautiful, shipped fast and very well protected.

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Order: 5768
Rating: Excellent
Comments: HAD SOME PREP WORK TO DO SO ORDERED ONE ON TUE & ONE ON WED- AND AS I THOUGHT RECEIVED ONE ORDER ON THUR & ONE ORDER ON FRI, WORKED OUT GREAT FOR US. EVERYTHING IS IN, NOW JUST NEED TO WATCH THEM GROW. THANKS AL & CHRISTA

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Order: 5733
Rating: Excellent
Comments: In August, my order was awesome. My September order did not arrive the way I had expected. However, They went above and beyond their call to take excellent care of my order. I could not have asked for a better plant company. All of my future pond care needs will be with you guys. Thanks so much!!

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Order: 5720
Rating: Good
Comments: Responsive dealer. Will order again if they have something I want.

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Order: 5707
Rating: Excellent
Comments: The service was just excellent and fast! They do a great job!! I would order from this company any time. Thank you, Bonnie

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Order: 5697
Rating: Excellent
Comments: I have delt with several mail order water lily suppliers. None even come close to the quality or integrity I have experienced with thewatergardenshop.They are the only one I will deal from now on.

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Order: 5693
Rating: Excellent
Comments: I'm sure that I will shop The Water Garden Shop in the future!

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Order: 5674
Rating: Excellent
Comments: They were courteous, available on the phone, answered all my questions and shipped promptly.

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Order: 5667
Rating: Excellent
Comments: The order arrived much faster than I expected and it was packaged very well. Thank you!

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Order: 5648
Rating: Excellent
Comments: The plants were much larger and healthier than I imagined they would be, and they arrived extremely quickly. Thanks!

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Order: 5646
Rating: Excellent
Comments: Shipments were fast and in great shape! I will surely do buisness again with them!

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Order: 5598
Rating: Excellent

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Order: 5568
Rating: Good
Comments: Good service. Quick delivery. Note: I wouldn't order from the U.S. again. The shipping and Canada Customs charge at the border cost a lot more than the filters I ordered. This isn't the stores fault.

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Order: 5564
Rating: Excellent
Comments: This is the second time I order from them. Both times the product was shipped the next day. Questions are answered promptly. Great service.

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Order: 5559
Rating: Good

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Order: 5556
Rating: Excellent

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Order: 5544
Rating: Excellent

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Order: 5524
Rating: Excellent
Comments: My items were shipped quickly and accurately

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Order: 5516
Rating: Excellent
Comments: Fast and caring service!

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Order: 5493
Rating: Good
Comments: Hello, Some of the water plants that I bought for my pond turn yellow in the sun. I don't know if this is normal but most people I know have their ponds in the sun. Is there something that I am doing wrong. Also, when it gets cold outside can I put them in my 30 gal. acquarium til spring ? Alana

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Order: 5485
Rating: Excellent
Comments: The products came quicker than expected and were of top quality. I am extremely pleased with the water plants purchased. I will buy from the water garden shop again. Ken

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Order: 5453
Rating: Excellent
Comments: I can always find what I need at the Watergarden Shop! I go there because I can never find what I need locally.

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Order: 5435
Rating: Excellent
Comments: They were prompt, and the plants came in very good shape.

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Order: 5430
Rating: Good

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Order: 5400
Rating: Good
Comments: The waterlily tubers I odered came in just a few days after the order was placed, they were in good condition and the enclosed directions were great. I would recommend them to friends and hope to order from them again.

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Order: 5391
Rating: Excellent

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Order: 5378
Rating: Excellent
Comments: I was very pleased to have my order filled so quickly. The price was fair and shipping costs were also nominal for the weight of my order. I will definately order again and have already got my friend to order as well. I will tell anyone else that wants to order that I received excellent service.

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Order: 5345
Rating: Good
Comments: On time, nice product.

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Order: 5338
Rating: Excellent

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Order: 5337
Rating: Excellent
Comments: I plan on ordering again from this company. The waterlily I ordered couldn't have been any nicer. I also ordered a non-plant item and they sent me the larger size product at no extra charge as they were out of stock on the smaller one. Now that was service!

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Order: 5331
Rating: Excellent
Comments: I will continue to order from this store!

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Order: 5326
Rating: Excellent
Comments: I am 100% satisfied with the plants I received. The Water Gardens prices are great.

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Order: 5318
Rating: Excellent

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Order: 5276
Rating: Excellent

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Order: 5255
Rating: Excellent
Comments: I found ordering from the water garden shop a very good experience!!!! In fact I just ordered again two days ago and am waiting for the delivery today!!!!! Responded in an hour and shipped that day!!!! Sallie

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Order: 5238
Rating: Excellent
Comments: Another fabulous order! Fast and careful shipping, healthy plants, always consistant! All my previously ordered plants are doing great! I'm going to have to buy more land as I'm running out of room for my ponds ;-)

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Order: 5205
Rating: Excellent

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Order: 5196
Rating: Excellent
Comments: The products arrived in super speed. They were more than expected in volume, and also in very good health. The planting instructions were great. My lilly is blooming already, and the floating plants look so cool, the fish love nibbling on the Fairy Moss too. Good thing I have two separate water gardens, so I can keep cultivating it as needed. Super store, I might try to visit in person this summer as I live in Seattle. A good road trip I say!

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Order: 5192
Rating: Excellent
Comments: helped me find exactly what i wanted. ask questions to be sure i got the right product. suggested way to save money with volume discount

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Order: 5182
Rating: Excellent

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Order: 5154
Rating: Good
Comments: I was pleased with my shipment, especially when it came through customs in relatively decent time..already used the products this morn. Thanks,

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Order: 5150
Rating: Excellent

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Order: 5143
Rating: Excellent
Comments: As usual another great shipment.

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Order: 5142
Rating: Excellent

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Order: 5141
Rating: Excellent

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Order: 5135
Rating: Excellent
Comments: The service Watergardenshop provided was superior! I ordered several items and all items were to my door within 4 days. They have great products. This is a company I will contine to shop with!

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Order: 5134
Rating: Excellent
Comments: Outstanding quality, price, and services. You've won a loyal customer here, Thanks!

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Order: 5127
Rating: Excellent
Comments: I have used your store twice and will use it again. The prices are right and the service is great.

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Order: 5119
Rating: Excellent

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Order: 5086
Rating: Excellent

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Order: 5077
Rating: Excellent
Comments: This is the best place that I have bought water garden plants from. They offer excellent service and great response to questions. The price are best I have found. Keep up the good work.

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Order: 5068
Rating: Excellent
Comments: My overall impression is very favorable: plants came quickly & were in fine shape everything was as promised (and a few were better than promised!) Hughes' packers overlooked one (non-plant)item, discovered their error & informed me of it by email, and promptly shipped the missing book at their own expense one minor gripe: two plants (out of more than 50) came w/o any ID/planting instructions tag

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Order: 5064
Rating: Excellent
Comments: Awesom! The best service can be expected. Great knowledge and advice. My number one source for pond supplies!

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Order: 5049
Rating: Excellent
Comments: Fast service. The plants were in great condition

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Order: 5037
Rating: Excellent

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Order: 5021
Rating: Excellent
Comments: My order arrived faster than expected. Great price and service.

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Order: 5017
Rating: Excellent
Comments: recieved plants in a very short period of time. They all look wonderful in my water garden. thank you.

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Order: 5001
Rating: Excellent

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Order: 4996
Rating: Good
Comments: Ordering went well. I didn't like being taken to a page which offered 'free' stuff/membership in a travel perks service when I completed my order. I had to read the fine print to find out that this 'free' membership became a paid service. This also confused me because I didn't get a message that my order was confirmed. (They did email me the next day to confirm that the order went through). They responded promptly and shipped on time.

*Note: We contacted Yahoo! regarding the pop up window that appeared during checkout and had them remove this feature from our store.

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Order: 4993
Rating: Excellent

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Order: 4978
Rating: Excellent
Comments: I can't believe it came so fast. I will order again.

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Order: 4973
Rating: Excellent

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Order: 4972
Rating: Excellent

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Order: 4960
Rating: Excellent
Comments: I was very pleased with their prompt shipment of my order. Everything arrived in excellent condition and I would highly recommend this merchant. Thank's

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Order: 4956
Rating: Good

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Order: 4954
Rating: Excellent
Comments: One of the items I ordered two of and only one was delivered. I called the watergaredn shop and within two days they sent at least 4 more plants. The service was quick and their stock was very healthy.

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Order: 4952
Rating: Excellent
Comments: Water plants were larger than expected and very healthy. All arrived in good condition.

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Order: 4938
Rating: OK

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Order: 4923
Rating: Good

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Order: 4912
Rating: Excellent

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Order: 4878
Rating: Excellent

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Order: 4854
Rating: Excellent

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Order: 4844
Rating: Excellent
Comments: Fast service and great product quality

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Order: 4833
Rating: Excellent
Comments: Better than I expected in the sense that it arrived so quickly!

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Order: 4811
Rating: Excellent
Comments: The plants arrived much sooner than I expected. I never had to recontact to locate my order.

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Order: 4802
Rating: Excellent

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Order: 4798
Rating: Excellent
Comments: The Plants were Huge :) Fast shipping and packaged well. We will never buy watergarden plants from anywhere else from now on. Thanks, Water Garden Shop

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Order: 4775
Rating: Excellent
Comments: We had a small problem with quantities shipped but was resolved quickly and professionally. I would gladly do business with them again. Good communications thoughtout the transaction.

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Order: 4759
Rating: Excellent

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Order: 4752
Rating: Excellent
Comments: Excellent from packing to shipping.

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Order: 4747
Rating: Excellent

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Order: 4740
Rating: Good
Comments: I had a question prior to ordering and they were able to answer it satisfactorily and I went ahead with the order.

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Order: 4698
Rating: Excellent

--------------------------------------------------------------------------------

Order: 4664
Rating: Excellent

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Order: 4657
Rating: Excellent
Comments: ITS THE ONLY PLACE I SHOP FOR MY WATER GARDEN PLANTS, THIS IS MY SECOND YEAR, AND THE SERVICE & PLANTS HAVE ALWAYS BEEN FINE. PLACE YOUR ORDER AND THREE DAYS LATER THERE THEY ARE.

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Order: 4642
Rating: Excellent
Comments: Excellent price and time to deliver product. Thanks.

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Order: 4639
Rating: Excellent
Comments: Fast shipping, good quality water plants.

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Order: 4635
Rating: Excellent

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Order: 4633
Rating: Excellent
Comments: Ordering was easy and the items came quickly.

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Order: 4628
Rating: Excellent
Comments: I ordered Saturday afternoon and my shipment arrived Tuesday afternoon. The floating plant portion was very generous. The potted plants were healthy and well developed. I most definitly will order from them again.

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Order: 4586
Rating: Excellent
Comments: I have ordered three times with this company and have been very pleased with the plants I recieved. All have arrived healthy and happy. For water plants, I wouldn't buy from anyone else

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Order: 4570
Rating: Good
Comments: ORDERED ON WED IN POND ON FRI, WHAT ELSE COULD YOU WANT. MORE ORDERS TO FOLLOW. THANKS AL

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Order: 4560
Rating: Excellent
Comments: This is an awesome store. Not only did I get my plants very quickly but they were huge! They twice the size of plants I had before, and I got several pieces of hornwort instead just a few. This is a great place to get value for your money. Also I emailed them about plant info and they not only responded promptly but helped me and told me if I needed any more help, just to contact them. A overall great place to get water garden products.

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Order: 4556
Rating: Excellent

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Order: 4524
Rating: Good

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Order: 4509
Rating: Good
Comments: I ordered cannas. They arrived very quickly and in good condition.

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Order: 4502
Rating: Good

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Order: 4457
Rating: Excellent
Comments: They sent a lot more than I expected, really professional service and great information on everything offered at their site. Good job.

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Order: 4452
Rating: Good

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Order: 4448
Rating: Excellent
Comments: This was my first order. I expected very small plants for the price, but received nice sized healthy plants, packaged very well and they arrived sooner than I expected. Will recommend the watergarden shop to others and I will definitely odrder again.

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Order: 4445
Rating: Excellent

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Order: 4423
Rating: Excellent

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Order: 4404
Rating: Excellent
Comments: quick prompt attention to my order and shipping. a phone call to them was also a pleasant experience. thay answered all of my questions and were very knowledgeable and courteous. i will definately shop their website again

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Order: 4403
Rating: Good

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Order: 4393
Rating: Excellent

--------------------------------------------------------------------------------

Order: 4376
Rating: Good
Comments: In the future when I need something for my pond I will consider The Water Garden Shop first.

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Order: 4360
Rating: Excellent
Comments: As first-time ponders, we were in need of lots of hand-holding with our first order. Not only did The Water Garden Shop get our order out in a timely way (3 days coast-to-coast), but their post-order followup has been excellent. We've asked several questions since our order arrived via email and we've gotten useful replies each time within a day. Keep up the good work! We're certainly going to come back for more....

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Order: 4353
Rating: Excellent

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Order: 4337
Rating: Good

--------------------------------------------------------------------------------

Order: 4305
Rating: Excellent
Comments: Quality of products, and fast shipping were impressive.

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Order: 4302
Rating: Excellent

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Order: 4300
Rating: Excellent
Comments: i was very pleased with the service i rec'd.

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Order: 4290
Rating: Excellent
Comments: The people at the Water Garden Shop doing an excellent job.

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Order: 4270
Rating: Good
Comments: Good web site, easy to find what you want. Easy ordering system. Prompt delivery. Thanks.

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Order: 4242
Rating: Excellent
Comments: My first time ordering a product over the website, and found it to be very easy.

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Order: 4240
Rating: Excellent
Comments: I love my plants. I was able to make a small window pond using water, dirt, my plants, and a clear rubbermaid tub. Then I also facied up my aquqrium - the snail loves it! Thank you!

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Order: 4238
Rating: Excellent

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Order: 4224
Rating: Excellent
Comments: DID NOT EXPECT TO RECEIVE EXTRA CANNAS, DID E-MAIL YOU TELLING YOU I WOULD PAY YOU FOR THREE OF THEM IF YOU WANTED TO REPLACE THE ONE THAT DIED,I WAS NOT LOOKING FOR ANYTHING FOR NOTHING (ORDER # 4224). EITHER WAY THANKS FOR ALL YOUR HELP. THANKS AGAIN AJH & CEH

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Order: 4221
Rating: Excellent
Comments: I cannot believe how fast & easy I got what I wanted. Noone in area carries this product. Closest retailer is 45 miles. Shipping was less than the cost in gas & time driving up & back.

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Order: 4209
Rating: Excellent
Comments: plants were packed great, fast delivery, plants looked great.

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Order: 4180
Rating: Excellent
Comments: One item of my order was overlooked, but when the store was contacted they had it in the mail the next day. I was impressed with how quickly my order arrived and the health of the plants. I will be ordering from them again. Thanks

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Order: 4170
Rating: Excellent
Comments: Great price! Fast delivery and very good plant quality

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Order: 4154
Rating: Excellent
Comments: They are very generous with the size and amount of plants you receive. They pack the plants well and send quickly. I will definately buy from them again.

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Order: 4146
Rating: Excellent
Comments: I am very pleased with their rapid response to my order. The plants arrived quickly and looked very healty. Instructions were included on how to take care of and propagate them. I will order from them again and will definitely recommend them to others.

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Order: 4131
Rating: Good
Comments: they need to have a better check out system.

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Order: 4118
Rating: Good
Comments: Although the plants arrived safely and were very healthy looking, however I have half the Duck Weed and Fairy Moss. Do Koi eat these plants to that extent? Or do they partially die off and sink to the bottom? Thank you, Frances

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Order: 4115
Rating: Excellent
Comments: As usual, the products and services were just fantastic. I highly recommend them!!!

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Order: 4108
Rating: Good
Comments: I gave a good rating. Even though I am pleased with my order, and was pleasantly surprised (I wasn't sure if the plants would even be alive when they got here), I did still have one problem. It was shipped late, but that was ok because it still arrived within a week of placing the order. The problem was that the two variegated sweet flag plants that I ordered were poorly placed in the box, and as a result the grasses were broken. BUT, you were very generous with some of the free floating plants, sometimes I recieved two plants when I ordered one. This made up for my broken sweet flag plants (which are currently still alive and hanging in there, even though every blade is broken). The generosity with the floating plants was greatly appreciated. The other plants I ordered seem to be doing well. All things considered, I was still very impressed with your store. I had never ordered plants online before, and the good greatly outweighed the bad. I plan to order from you again in the near future. Your great prices, generosity with the shipment, and helpful staff (when emailing questions) have already made me a faithful customer. I will no longer purchase from my local (and overpriced) water garden store. Thank you very much.

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Order: 4093
Rating: Good

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Order: 4090
Rating: Excellent
Comments: Everything was packed well, and arrived in perfect order. I was very pleased with the early arrival, and condition of the package.

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Order: 4088
Rating: Good
Comments: Good shopping experience. Had a question about a filter I bought from them and got email response that solved my problem. Plants arrived in good condition and are all doing well in the pond. I will order from them again.

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Order: 4084
Rating: Excellent
Comments: The plants were larger than I expected, and were in great shape when they arrived.

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Order: 4074
Rating: Excellent

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Order: 4069
Rating: Excellent

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Order: 4057
Rating: Excellent
Comments: I was very satisfied with this vendor. I had included special instructions with my order that they followed exactly. The plants delivered were packaged beautifully and looked fresh on arrival, and the instructions for planting were very specific.

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Order: 4055
Rating: Excellent
Comments: IT DOES NOT GET ANY BETTER THEN THIS. THANKS AGAIN FOR SUCH FAST SERVICE.

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Order: 4049
Rating: Excellent
Comments: I feel that The Water Garden Shop have excellent prices. The lilies arrived in perfect condition and were very large tubers. The marginals were great. I would recommend The Water Garden Shop to all my ponding friends. They have several hard to find plants and also offer you the chance to e-mail them to see if they have a plant that is not on their web site that you may be looking for. The packaging was outstanding and everything arrived in great condition considering the 95 degree plus weather that we were having at time that I placed the order. Thanks again to the Water Gardening Shop, I plan on ordering from them again in the future. Jennifer R. Hart

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Order: 4021
Rating: Excellent

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Order: 4003
Rating: Excellent

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Order: 3999
Rating: Excellent
Comments: A great place to buy items for your water garden. They were so helpful and answered all my questions and I had plenty of questions. I now have a beautiful water garden with plants

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Order: 3980
Rating: Excellent

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Order: 3979
Rating: Excellent

--------------------------------------------------------------------------------

Order: 3973
Rating: Good

--------------------------------------------------------------------------------

Order: 3961
Rating: Excellent

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Order: 3960
Rating: Excellent

--------------------------------------------------------------------------------

Order: 3951
Rating: Good

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Order: 3944
Rating: Excellent
Comments: Very helpful, speedy and accommodating with answers!

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Order: 3936
Rating: Excellent

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Order: 3922
Rating: Excellent
Comments: shipped my order fast and had more plants in it then I had ordered. I highly recommend The Water Garden Store!

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Order: 3917
Rating: Good

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Order: 3912
Rating: Excellent
Comments: the plant quality was great, prices are a bargain, shipping cost is minimal, speed of service is quick. overall experience was excellent, just placed my 3rd order yesterday. i would recomend anyone looking for pond plants, to start at THE WATER GARDEN SHOP. wish i had found them sooner.

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Order: 3910
Rating: Excellent
Comments: The only bad part of my order was getting it to go thru YAHOO'S "Mickey Mouse" system. The So-Called fast one. The Water Garden shop is great and all my plants are thriving, once again. Will be ordering again in the near future.

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Order: 3906
Rating: Excellent
Comments: I am really satisfied with the customer service. I will do business with them again in the future.

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Order: 3905
Rating: Excellent
Comments: This is the best place that I have ever bought water garden plants from. Excellent service. Great prices. Fast delivery. One super store.

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Order: 3901
Rating: Excellent
Comments: Super fast - great product at a great price. The service was excellent.

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Order: 3898
Rating: Excellent
Comments: Package and contents arrived in great condition. I liked the pictures and description of the plants on the web. It was easy to order from

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Order: 3894
Rating: Excellent
Comments: IT IS A PLEASURE DOING BUSINESS,WITH A CO. THAT CARES ABOU T WHAT THEY ARE DOING, BELIEVE ME THEY ARE NOT ALL THAT WAY.

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Order: 3885
Rating: Good
Comments: My online order was filled quickly and correctly. I will shop there again.

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Order: 3826
Rating: Excellent
Comments: They were quick and the plants they sent were in very good condition.

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Order: 3823
Rating: Excellent
Comments: This is the second ordered I place with them and the same fine plants and service!!

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Order: 3808
Rating: OK

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Order: 3784
Rating: Excellent
Comments: Best place to buy water plants!

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Order: 3774
Rating: Excellent

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Order: 3759
Rating: Excellent

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Order: 3733
Rating: Excellent
Comments: I was very pleased with the plants. My backyard pond looks all the better for them, and the fish is happy too! Thanks

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Order: 3724
Rating: Excellent

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Order: 3713
Rating: Excellent

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Order: 3676
Rating: Excellent
Comments: Ordered my stuff on Friday, received the following Tuesday. All plants in great shape & full instructions on planting. Will be ordering real soon again as am planning a larger pond and have also used this site for info on that project. This is a GREAT location. Nice to have one close and on the west coast. I recommend it highly!

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Order: 3650
Rating: Excellent
Comments: Was very happy with the merchandise and the shipping time.

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Order: 3601
Rating: Excellent
Comments: Finding what I needed was easy and ordering was simple. They even replied to my questions about problems I am having with my new pond. I highly recommend this site.

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Order: 3587
Rating: Excellent
Comments: outstanding service and quality.

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Order: 3582
Rating: Good

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Order: 3577
Rating: Excellent
Comments: I couldn't be more pleased with the way my ordered was sent. All plant were in excellent condition. All my future needs will come from The Water Garden. Great Shopping supplier.

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Order: 3570
Rating: Excellent
Comments: The plants arrived promptly and were bigger than I expected.

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Order: 3559
Rating: Excellent

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Order: 3526
Rating: Excellent
Comments: On my first order I was impressed with the ease of ordering, and amazed at the quality of the products I received. I turned around and placed another order and recommended the site to several others. Keep up the good work.

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Order: 3518
Rating: Excellent
Comments: They shipped my order in a timely manner and the plant arrived in good condition.

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Order: 3510
Rating: Excellent
Comments: Appreciated the e mails, keeping me posted on my order.

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Order: 3507
Rating: Excellent
Comments: Excelent transaction. Plants arrived quickly, were well packed and healthy. Order contained more plants than requested. Thanks so much!! I would definately order again and will recommend The Water Garden Shop to all my friends with ponds. I am very pleased!

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Order: 3502
Rating: Excellent
Comments: Good prices, wide selection, and fast delivery. Thanks!

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Order: 3497
Rating: Excellent
Comments: Best shop on the Internet!!

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Order: 3493
Rating: Excellent
Comments: Yes, I was very pleased. It was my first order and will for sure order again when needed. Thanks! Kay

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Order: 3489
Rating: Excellent
Comments: The shipment arrived on time, as promised. The plants are in excellent condition! The only way to get my yearly water plants.

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Order: 3482
Rating: Excellent

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Order: 3475
Rating: Good
Comments: Everything went just fine. Would use again.

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Order: 3472
Rating: Good
Comments: Everything was ok, something I realy liked and speeks well about the store, was the responding mail the send to me answring my questions inmediately after the purchase. Something they would improve, is the information of the shipping cost, because I didn�t knew until the order was done. But generaly, everything was very good.

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Order: 3464
Rating: Excellent
Comments: THE PLANT I ORDERED CAME RIGHT TO MY DOOR SAVE AND SOUND. I WILL ORDER AGAIN, SOON. THANKS WATER GARDERN SHOP! NANCY

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Order: 3458
Rating: Good
Comments: Everything arrived in good condition..even across the US. I was pleased with the prices too.

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Order: 3453
Rating: Excellent
Comments: They have beautiful plants. They shipped me extra plants with my order. I would highly recommend them.

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Order: 3430
Rating: Excellent

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Order: 3410
Rating: Excellent
Comments: I found their selection simply amazing and their prices are far lower then anything I can get from my local nurseries. I had one problem with my order. The USPS delayed my shipment while in transit and many of my plants died before getting to me. While this delay was not caused by The Water Garden Shop (who got my order out within 2 days) they quickly sent me out new plants and even sent out more then I originally ordered. The new plants arrived healthy and in excellent shape and quality. What can I say? I'm thrilled with their plants, their customer service (thanks Joe), and from now on I know where I will be getting all of my pond plants. Elly

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Order: 3401
Rating: Excellent
Comments: Their customer service is amoung the best. They went out of their way to assure satisfaction. Great Job

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Order: 3391
Rating: Excellent

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Order: 3374
Rating: Excellent
Comments: Excellent service and great plants. I would recommend them to any one who needs water garden plants or supplies. Thanks a lot.

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Order: 3371
Rating: Excellent
Comments: This is not the first order I have placed with the WaterGarden Shop and this one was just as easy and satisfactory as in the past. The plants are beautifully shipped, on time, etc. Please use this merchant, they will treat you right!

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Order: 3354
Rating: Excellent

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Order: 3348
Rating: Good

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Order: 3319
Rating: Excellent

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Order: 3305
Rating: Good

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Order: 3292
Rating: Excellent
Comments: Very good quality of plants. Some items were doubled or tripled up on. Excellent customer service. I would buy more except I'm up to my neck in plants to pot up.

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Order: 3277
Rating: Excellent
Comments: Without a doubt the best site for water gardeners. They have a complete product line and are a stand alone resource on anything you would like to know about water gadnening. If you can't find the information on product you need, they respond promptly and completely. Their service is fast and their plants and products are the best quality I have seen. Thank you so much!

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Order: 3271
Rating: Good
Comments: Everything arrived as I had ordered and arrived very quickly. I am pleased with this purchase.

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Order: 3266
Rating: Excellent
Comments: Excellent plants, excellent service, great prices. The Best!!! Keep it up.

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Order: 3245
Rating: Excellent
Comments: Excellent service, outstanding response and delivery. Everything I ordered arrived in perfect condition! I am extremely pleased!!

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Order: 3235
Rating: Excellent
Comments: Good job. thanks

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Order: 3221
Rating: Excellent

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Order: 3217
Rating: Excellent

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Order: 3206
Rating: Excellent

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Order: 3202
Rating: Good
Comments: The were unable to completely fill my order on the first shipment, but provided me with a personal note about when the rest of my order would arrive. Much to my pleasant surprise, the rest of my order arrived ahead of schedule. Very impressive customer service.

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Order: 3177
Rating: Good

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Order: 3172
Rating: Excellent

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Order: 3162
Rating: Excellent
Comments: I HAVE ORDERED FROM THIS SITE SEVERAL TIMES. I CAN'T SAY ENOUGH ABOUT THE PLANTS AND SERVICE. I FIND MYSELF ALWAYS COMING BACK TO THE WATER GARDEN SHOP WHEN I AM LOOKING FOR PLANTS FOR MY POND. THANK YOU SO MUCH FOR MAKING MY SHOPPING EXPERIENCE A PLEASANT ONE! KATHY (GEORGIA)

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Order: 3157
Rating: Excellent
Comments: Small problem with the plants showing up too soon, but they were more than happy to resolve the issue. I will pass their name along to my many friends who are pondkeepers.

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Order: 3138
Rating: Excellent
Comments: Great service, great plants.

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Order: 3130
Rating: Good

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Order: 3110
Rating: Excellent
Comments: The original ad on the web site was not specific as to how much water treatment I was to use on my pond. I called The Water Garden Shop and they compensated my order immediately and courtious. Thank you. I will use them again.

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Order: 3105
Rating: Excellent
Comments: THANK YOU SO MUCH FOR THE HEALTHY AND NICE SIZE PLANTS. THIS IS THE SECOND TIME I HAVE PLACED AN ORDER WITH YOU AND AM MORE THAN HAPPY WITH THE PLANTS I RECEIVED. I LOVE YOUR PRICES. THANK YOU, KATHY (GA)

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Order: 3104
Rating: Excellent
Comments: I WOULD LIKE TO THANK THE WATERGARDEN SHOP FOR MY ORDER. IT WAS SENT TO ME VERY FAST. I EMAILED THEM WITH QUESTIONS AND THEY WERE QUICK TO RESPOND WITH THE ANSWERS. I COULDN'T BELIEVE HOW LOW THE SHOPPING COST WERE. I WOULD DIFFENTLY RECOMEND THIS STORE TO ALL MY FRIENDS!! THANKS AGAIN. LISA

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Order: 3079
Rating: Excellent
Comments: I WAS SHOCKED TO SEE MORE PLANTS THAN I ORDERED, AND A HAND WRITTEN NOTE EXPLAINING THAT THE PLANTS WERE SMALL THIS TIME OF YEAR SO I RECEIVED FREE PLANTS TO COMPENSATE. I HAVE ORDERED PLANTS FROM MAGAZINES AND ON THE NET AND THE PLANTS WERE SO SMALL SOMETIMES THAT I COULDN'T IDENTIFY THEM. I WILL SURELY ORDER PLANTS FROM THE WATER GARDEN SHOP IN THE FUTURE. THANKS FOR EVERYTHING, KATHY (GEORGIA)

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Order: 3069
Rating: Good

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Order: 3066
Rating: Excellent

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Order: 3063
Rating: Excellent

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Order: 3046
Rating: Good
Comments: My order was delivered very promptly. I was very pleased.

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Order: 3041
Rating: Good

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Order: 2996
Rating: Excellent
Comments: Effortless purchase, prompt delivery Great people to do business with.

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Order: 2989
Rating: Excellent

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Order: 2951
Rating: Excellent

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Order: 2948
Rating: Good

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Order: 2943
Rating: Good

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Order: 2922
Rating: Excellent
Comments: Easy-to-follow site. Reasonable prices. Prompt delivery. We needed items we ordered ASAP for our pond. Surprised at such quick delivery and that items in stock. We were unable to obtain items needed locally.

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Order: 2899
Rating: Excellent
Comments: They have a very good selection of pond supplies and plants. Good costumer service. I will be ordering from them again.

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Order: 2897
Rating: Good

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Order: 2871
Rating: Excellent
Comments: The product I ordered arrived very quickly and in excellent condition.

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Order: 2853
Rating: Excellent

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Order: 2834
Rating: OK
Comments: not all the product advertised were avialable for sale

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Order: 2831
Rating: Excellent
Comments: Great prices and the order was delivered very fast. Will shop with them again.

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Order: 2824
Rating: Excellent
Comments: Love this store and the care they take in shipping items, especially liquids.

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Order: 2791
Rating: Good
Comments: It would be nice if each plant had planting instructions provided with them.

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Order: 2786
Rating: Good
Comments: Good prices,quick delivery. Would buy from them again.

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Order: 2777
Rating: Excellent


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Order: 2765
Rating: Excellent
Comments: Order was placed on a Sunday, shipped the very next day with two day delivery. Plants were in very good condition.

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Order: 2760
Rating: Excellent
Comments: Well, I got the plant quick! I ordered on Sat and it arrived on Weds...Not bad considering I ordered another thing from a different water plant seller the same day and it came the same day! Anothing thing that urged me to buy my water lily from here (I bought a Helvola) was the price! It was 14.99 for any hardy lily I wanted...and most people were charging $20 s/h for the same lily! The lily came nicely packed and had about five-seven leaves and even a bud! :-D However, my only disappointment was when I came back from vacation to find my pond ransacked! And all they took was my LILY!!! :-(

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Order: 2743
Rating: OK
Comments: The site was hard to find using search terms for the product I was looking for. I eventually had to key in the entire url to relocate the commerce site

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Order: 2725
Rating: Good


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Order: 2709
Rating: Excellent
Comments: I really like it that they use the US Postal system.

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Order: 2692
Rating: Excellent
Comments: Received order in a most timely fashion. The plants were healthy and The Water Garden shop was generous in filling my order. I will definitely continue to business with them.

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Order: 2685
Rating: Excellent
Comments: My plants arrived in excellent condition. They are thriving.

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Order: 2681
Rating: Good
Comments: Eveything was fine. Only comment is the packaging of the plant roots. It could be improved, as it was difficult to remove.

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Order: 2663
Rating: Excellent
Comments: Friendly and responsive company to deal with. Great products! Highly recommended.

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Order: 2650
Rating: Excellent


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Order: 2641
Rating: Excellent
Comments: I would highly recommend your shop to anyone in the market for water garden supplies. The service and quality was the best that I have ever received. I will be back to buy more when I need supplies and plants. Keep up the Great work

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Order: 2638
Rating: Excellent
Comments: Everything went very smooth. Product was very well protected during shipping although it had been bounced around by USPS. I would and will purchase from this company again

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Order: 2622
Rating: Excellent
Comments: I was very pleased with their web site and the items they offered. I will shop there again. Thanks.

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Order: 2616
Rating: Excellent


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Order: 2588
Rating: Excellent
Comments: Wonderful service. Our plants arrived in just a couple of days and are growing great!

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Order: 2578
Rating: Excellent


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Order: 2577
Rating: Excellent
Comments: Excellent merchant. Recieved my item quickly, nice shipping. Would recommend to everyone! Nice job guys, keep up the good work!

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Order: 2563
Rating: Excellent
Comments: The waterplants I ordered were very healthy. I was more than pleased!!!!

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Order: 2556
Rating: Excellent
Comments: Order arrived promptly and in excellent condition. I am most pleased!

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Order: 2547
Rating: Excellent
Comments: Very fast turnaround time, from ordering to delivery....will shop again!

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Order: 2546
Rating: Excellent
Comments: I ordered what I consider to be "hard to ship" plants (cyperus papyrus and cyperus alternifolius). Nobody sells them in my area. I expected to receive some, probably viable, bare roots, and many broken stems which would die off. My order arrived in Connecticut four days later...very healthy plants indeed (especially the c. alternifolius; which was actually potted)...and not one broken stem on either plant. You have excellent packers. I put the plants in Earthgro topsoil. Within one week there was noticable new growth and the original foliage is still intact. These plants are taking off like a skyrocket! Over the summer I'm going to work on an indoor system so I can overwinter these gorgeous plants. I'm looking forward to doing business with you again soon (I want more tropicals).

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Order: 2534
Rating: OK
Comments: One week after placing my order, I contacted them about when I could expect my plants. I was told I should have received an e-mail explaining that one of the types of waterlilies I ordered "were still too small to ship." Since I hadn't, they "pulled a display lily" of the latter type, and mailed my order. I received my order 11 days after placing the order, but was not charged for shipping, which I appreciated. The plants appeared to be in good condition when they arrived.

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Order: 2507
Rating: Excellent
Comments: All my plants arrived a lot quicker that i had expected. I was so surprised. They were in excellant shape and are srill doing wonderfully today. Their prices are great also. I will be buying from them again next year for sure or anything I may need the rest of the season. Thanks Water Garden Shop

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Order: 2457
Rating: Good
Comments: I received everything as described in the time period promised. The plants were of excellent quality. I will definitely do business with The Water Garden again.

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Order: 2454
Rating: Excellent


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Order: 2453
Rating: Excellent


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Order: 2445
Rating: Excellent
Comments: We will use The Water Garden Shop again for our purchases of water plants. We recieve the order in just three days and everything was in great shape. This just may become our only source of water plants in the future. We will pass this on to our water-garden friends.

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Order: 2440
Rating: Excellent


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Order: 2437
Rating: Excellent
Comments: Love to shop here! Very healthy plants at a reasonable price. Will continue to shop with you. Thank you.

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Order: 2418
Rating: Excellent
Comments: Great place to shop! One of my favorites.

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Order: 2412
Rating: Good


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Order: 2411
Rating: OK


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Order: 2408
Rating: Good

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Order: 2386
Rating: Excellent
Comments: Great service.

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Order: 2383
Rating: Excellent
Comments: I have only good things to say about the Water Garden. The site is loaded with information, finding and ordering was a breeze, and the products arrive quickly. The plants are heathy and are larger then more expensive plants at my local nurseries.

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Order: 2355
Rating: Excellent
Comments: This is my second year to order pond plants through the Water Garden Shop. I was just as thrilled this year as last. My order was delivered very fast, 3 days, and was absolutely beautiful! Last year I had questions regarding how to plant one of my items, I e-mailed them and had a personal response very quickly.

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Order: 2354
Rating: Good

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Order: 2335
Rating: Good

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Order: 2311
Rating: Good

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Order: 2307
Rating: Excellent
Comments: Plants arrived in wonderful shape and very quickly. A few extra were even thrown in which was MUCH appreciated. Very good service.

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Order: 2300
Rating: Excellent
Comments: they delivered what they promised,fast and quality

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Order: 2289
Rating: Excellent

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Order: 2284
Rating: Good

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Order: 2277
Rating: OK
Comments: I ordered a little giant pump and filter and somehow they got shipped to Illinois instead of NC but I called the water garden shop and they found my package and credited my Visa for 20.00 for my troubles.I would order from them again this could have been UPS that messed up instead of the water garden shop.

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Order: 2275
Rating: Excellent

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Order: 2256
Rating: Excellent
Comments: Ordered on Sat, shipped via USPS on Monday, arrived on Wednesday! Item was very well packed and protected. S&H cost was low. What more can you ask. Very very satisfied with the product, price, and service. Keep up the excellent work.

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Order: 2255
Rating: Excellent
Comments: I have been ordering from The Water Garden Shop for about a year now, and I have always been pleased with every aspect of doing business with them. I whole-heartedly recommend them to others.

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